Hours Today: 9 am - 3 pm

Terms and Conditions


Classes, Workshops, & Retreats
Weather-Related: When Glen Lake Public Schools are closed due to inclement weather, GAAC classes are canceled. GAAC will do Its best to provide a make-up opportunity for the missed class. Refunds will not be given if the student cannot attend the rescheduled class session. Workshops and one-time classes will be handled on a per-class basis.

Minimum Enrollment: Glen Arbor Arts Center reserves the right to cancel any class or multi-day, sequential-day workshop that does not meet its minimum student enrollment before the first class session. If GAAC cancels a class for lack of registration, GAAC will offer a full refund to the student in the manner in which tuition was paid (Cash payments will be refunded by check). Please be aware that GAAC is not responsible for losses incurred due to housing, travel, or other arrangements.


Classes, Workshops, & Retreats
We understand that your plans might change. If they do, notify the GAAC office as soon as possible.

One-day classes, workshops, & retreats: Requests for cancellation by the student at least seven (7) days before the first day will be honored (minus a $20 processing fee). NO REFUNDS will be given for a student cancellation made less than seven (7) days before.

Multi-day classes, workshops, & retreats: Requests for cancellation by the student at least fourteen (14) days before the first day will be honored (minus a $20 processing fee). NO REFUNDS will be given for a student cancellation made less than fourteen (14) days before the first day.

Any class, workshop, or retreat with an art supply kit to be shipped or picked up: Sorry, no refunds.

Application Fees
GAAC will attempt to notify applicants by email if their application submitted was not accepted. There will be no refunds for any accepted or non-accepted application fees.

All sales are final; no refunds will be issued for in-person or online auction purchases.

Concerts and Lectures
No refunds for concerts and lectures.

Merchandise orders may be canceled before shipping, and full refunds minus a $10 processing fee will be given.

Plein Air Weekend Artist Registration
For cancellations, a full refund will be given (minus a $10 processing fee) up to seven (7) days before the event date. There is no refund after that.

Child Pick Up

All youth class or camp sessions end promptly at the close of the class or camp. Parents are considered late if the child has not been picked up by 10 minutes after the close of the class or camp (regardless of the reason). Any parent arriving late will be charged a fee of $10 per child for every 1-minute increment or fraction thereof. If GAAC staff or teacher cannot reach the emergency contact listed on the child’s health form, the staff or teacher will notify authorities for any remaining students past 1 hour of the close of the class or camp. Repeated lateness will result in dismissal from the program and no refunds will be issued. Payment for late fees is due within 24 hours of the date of late pickup.


All orders are typically processed and shipped within 1-3 business days. We ship all items (including concert tickets) via the United States Postal Service. Tracking numbers for merchandise are available upon request by calling our office at 231-334-6112.

Virtual Exhibit Artwork
All artwork purchased that is in the custody of the artist shall be shipped by the artist (third-party) directly. The GAAC shall inform the artist of the sale and provide contact information to both artist and buyer to arrange the shipping. Payment for the shipping cost shall be paid by the buyer and given directly to the artist. The shipping cost is determined by the artist and agreed upon by the buyer. Shipping costs may include shipping service, packaging, and handling. The GAAC is not liable for any harm or damages related to the shipping made in connection with any third party. Please carefully review the third-party’s shipping practices and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party shipping should be directed to the third party.

Gallery Exhibit Artwork
All artwork purchased remains in the possession of the Glen Arbor Arts Center until the end of the exhibition. After that, the purchaser may pick up the purchased artwork or ship it by the GAAC using a commercial shipping service. The GAAC will contact the buyer for payment of the shipping cost in a separate transaction if the buyer chooses to have the artwork shipped. The commercial shipper determines the shipping cost, including shipping service, packaging, handling, and insurance. The GAAC is not liable for any harm or damages related to the shipping. Complaints, claims, concerns, or questions regarding third-party shipping should be directed to the third party.

Privacy Policy for glenarborart.org

This privacy policy has been compiled to serve better those concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person or an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information following our website.

What personal information do we collect from the people that visit our blog, website, or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, fill out a form, or enter information there.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our mailing list, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

How do we protect visitor information?

Our website is scanned regularly for security holes and known vulnerabilities to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks. It is only accessible by a limited number of persons with special access rights to such systems and must keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow), enabling the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, cookies help us remember and process the items in our shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and interaction to offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save users’ preferences for future visits.
  • Compile aggregate data about site traffic and interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can have your computer warn you each time a cookie is being sent, or you can turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is different, so look at your browser’s Help menu to learn how to modify your cookies.

If you disable cookies, some features will be disabled. It will affect the user’s experience, make your site experience more efficient, and some of our services will not function properly. However, you can still place orders.

Third-party disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

Third-party links

We do not include or offer third-party products or services on our website.


We have implemented the following:

  • Demographics and Interests Reporting

We, along with third-party vendors, such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers to compile data regarding user interactions.

Opting out:
You can opt-out by visiting the Network Advertising initiative opt-out page or permanently using the Google Analytics Opt Out Browser add-on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the data being collected and those individuals with whom it is being shared and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or, at minimum, the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’ and can be easily found on the abovementioned page.

Users will be notified of any privacy policy changes:

  • On our Privacy Policy Page

Users can change their personal information:

  • By emailing us
  • By calling us

How does our site handle do not track signals?

We honor not track signals or track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When collecting personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States. In addition, the concepts they include have played a significant role in developing data protection laws around the globe. Therefore, understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with privacy laws protecting personal information.

To be in line with Fair Information Practices, we will take the following responsive action should a data breach occur:

We will notify the users via email

  • Withinseven7 business days

We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires that individuals have enforceable rights against data users and have recourse to courts or government agencies to investigate and prosecute non-compliance by data processors.


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address to:

  • Send information, respond to inquiries and other requests or questions.
  • Process orders and send information and updates about orders.
  • We may also send you additional information about your product and service.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be following CANSPAM, we agree to the following:

  • Do NOT use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails:

  • Follow the instructions at the bottom of each email, and we will promptly remove you.

Contacting Us

If you have any questions regarding this privacy policy, please get in touch with us using the information below.

6031 S Lake St
Glen Arbor, MI 49636 USA
Contact Page

Sign up for our eNewsletter!

Subscribe Now!
Art Partners

Leelanau Enterprise Angela Saxon Design Northwoods Hardware Image360 DTE Foundation
© 2023 Glen Arbor Arts Center | A tax-exempt 501(c)(3) nonprofit organization